EU-wide Shipping

Authenticity guaranteed

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FAQ

Customer service

If you have any questions, please send us an e-mail to info@boutique75.de

We are happy to help you with problems or ambiguities.

Opening hours:

Mon-Fri: 12:00 to 18:00

+ - Is there a right of return?

You can return your order within 14 days.
The customer pays the return costs.
Further information can be found in the Instructions on withdrawal.

+ - To which countries do you deliver?

We deliver to all countries of the European Union.

+ - What payment methods are accepted?

Shipping within Germany:

Paypal, prepayment

Shipping outside Germany:

Paypal

For more information:

In the case of Paypal payment, we will only send to the registered identical Paypal address.
Deviating addresses and delivery names are not possible.

In the case of a normal transfer, we will only send to the same name of the transfer.
Deviating delivery names are not possible.

+ - How long is the delivery time?

Shipping within Germany:

The delivery time is up to 5 days.

Shipping outside Germany:

The delivery time is up to 8 days.

+ - What are the shipping costs?

Shipping costs within Germany

Goods value up to 500€ – 6.99€

Goods value from 500€ – 11,99€

Shipping costs outside Germany

Goods value up to 500€ – 15,99€

Goods value from 500€ – 29,99€

+ - Are they orignal products?
We only sell original products.
All items are checked for authenticity by our experts.
+ - What is the condition of the products?
We only deal with second-hand items.
We work with local goldsmiths to ensure our jewelry is finished to the finest quality and with attention to detail.
Through the craftsmanship of our goldsmiths, we achieve an article condition that can hardly be distinguished from new pieces of jewelry.
If an item has defects, this will be stated in the item description.
+ - Is there a local shop?

We don’t have a local shop.
Our boutique is a online business.

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