Customer service
If you have any questions, please send us an e-mail to info@boutique75.de
We are happy to help you with problems or ambiguities.
Opening hours:
Mon-Fri: 12:00 to 18:00
+ - Is there a right of return?
You can return your order within 14 days.
The cost of the return will be borne by the buyer.
Further information can be found in the Instructions on withdrawal.
+ - To which countries do you deliver?
We deliver to all countries of the European Union.
+ - What payment methods are accepted?
Shipping within Germany:
Paypal, prepayment
Shipping outside Germany:
Paypal
For more information:
In the case of Paypal payment, we will only send to the registered identical Paypal address.
Deviating addresses and delivery names are not possible.
In the case of a normal transfer, we will only send to the same name of the transfer.
Deviating delivery names are not possible.
+ - How long is the delivery time?
Shipping within Germany:
The delivery time is up to 7 days.
Shipping outside Germany:
The delivery time is up to 14 days.
+ - What are the shipping costs?
Shipping costs within Germany
Goods value up to 500€ – 6.99€
Goods value from 500€ – 11,99€
Shipping costs outside Germany
Goods value up to 500€ – 15,99€
Goods value from 500€ – 29,99€
+ - Are they orignal products?
We only sell original products.
Our bags are checked for authenticity.
To your order you will receive a certificate that grants the authenticity.
+ - What is the condition of the products?
We only sell used bags.
The exact state can be found in the item description.
We attach great importance to transparency so that possible defects are described as accurately as possible
+ - Is there a local shop?
We don’t have a shop.
Our boutique is a pure online business.